• Sign up
  • Log In
  • 0
    Cart
    0 Items in cart Subtotal: $0.00

YOU HAVE QUESTIONS.

We've got answers.

Find the answers you need to commonly asked questions.


How do I set up my email in Mozilla Thunderbird?

For a quick guide to setting up your e-mail account, click here .  Need a bit more help?  Never fear, we’ve got you covered!  Read on for a step-by-step guide (with screenshots!) on setting up your Directnic Email account in Mozilla Thunderbird.

  1. In Mozilla Thunderbird, click Tools in the tool bar, and then select Account Settings.
  2. From the Account Settings page, select Account Actions, and then select Add Mail Account
  3. Enter Your Name, Email address, and Password with the following information:
     

    Your Name: The name you want to appear on outgoing mail.

    Email Address: Your complete e-mail address

    Password: The password you created when you created the Email Account.  Please note that this is not necessarily the same as your Directnic Dashboard or Directnic Hosting Console password.

    Select Continue when done.

  4. Mozilla Thunderbird will attempt to automatically detect the server settings.  Select Manual config to enter in the information manually.

     
  5. Enter your Incoming Server Type, Incoming Server Hostname, Port, SSL, and Authentication settings with the following details:

    Server Type: Directnic Hosting and Email plans support both POP and IMAP connections.

    Server hostname: mail.yourdomain.com OR webXXX.dnchosting.com, replacing the XXX with the server that your mail is being hosted on.  To find this information, log in to your Directnic Account Dashboard, navigate to My Services, select Hosting and click on the domain name that you are looking to check the server name for.  These can be used interchangeably.  The same server name will be used for both incoming and outgoing server names.

    Port Numbers:  (POP): 110, (IMAP): 143,
    ?SSL: Set to “None”
    Authentication: Set to “Normal Password

    Enter your outgoing Server Type, Incoming Server HostnamePortSSL, and Authentication settings with the following details:

    Server Type: Directnic Hosting and Email plans support both POP and IMAP connections.
    Server hostname: mail.yourdomain.com OR webXXX.dnchosting.com, replacing the XXX with the server that your mail is being hosted on.  To find this information, log in to your Directnic Account Dashboard, navigate to My Services, select Hosting and click on the domain name that you are looking to check the server name for.  These can be used interchangeably.  The same server name will be used for both incoming and outgoing server names.
    Port Numbers:  26
    SSL: Set to “None”
    Authentication: Set to “Normal Password

    Enter your complete e-mail address as your Username.

    Once you have all the information entered, select Done.
     

  1. You may receive the following warning letting you know that your servers will not use SSL.  Select I understand the risks and select Done to complete.
  2. Congratulations!  You can start using your new e-mail account right away!
     


Did you find this answer helpful?

Not finding what you need? Suggest a Question for the FAQ

Directnic FAQ Feedback

Please select the topic and type your suggestion in the "Suggestion" field. When you are finished, click the "Submit" button. Suggestions are sent to our editing staff. If you need to contact our support staff, please use the Trouble Ticket System.

Suggestions can not be replied to. Questions regarding your account should be submitted to Directnic customer support via a Trouble Ticket. If you need an answer to your inquiry, please submit a Trouble Ticket to our support staff.