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YOU HAVE QUESTIONS.

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Find the answers you need to commonly asked questions.


How do I manage my domain's public contacts/WHOIS information?

In order to manage your domain contacts, follow these steps:

  1. Log in to your Directnic Dashboard
  2. Hover over the “My Services” section of the navigation bar
  3. From the drop down menu  select “Domains”
  4. Click on the domain name that you wish to manage the contacts for
  5. Under the “Registrant” section, click "Edit Domain Contacts"
  6. From here you can select which contact profile to use for each contact type (registrant, technical, administrator and billing)

If you need to create or edit a contact profile:

  1. Hover over the "Settings" section of the navigation bar 
  2. From the drop down menu select "Contact Manager"
  3. Either click on the profile you need to modify or create a new profile to be used.

 

In accordance with ICANN policy, any change to a registrant/admin's name, email,  or organization constitutes a "Change of Registrant/Admin" and will require additional procedures outlined below:

  1. A confirmation email will be sent to both the current Registrant/Admin or contact as well as the new contact requiring approval.
  2. After a change has been completed, previous and new Registrant/Admin contact will receive notifications about the change, with no option of reversing the change.
  3. After a change of Registrant/Admin has been completed, the domain is by default locked for transfers to a new registrar for the following 60 days.
  4. Once both parties have accepted their corresponding Forms of Agreement, the change of registrant will occur.

 

If the contact has the option “Directnic, LLC. is authorized to approve contact changes on my behalf” checked, modifications for selecting this contact will be immediately saved after an initial verification. 


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