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Help and Support

From an easy-to-use Trouble Ticket System to in-depth FAQs, you'll quickly find the help you need here. If you are having trouble finding a certain page on our site, use our site map to find most pages quickly. If you need to call us, our phone support is open 

If you need to call us, our phone support is open 013:00 to 23:00 GMT (8 am to 6 pm CST) Mon-Fri at +1.504.355.0081

Frequently Asked Questions

Quickly find answers to commonly asked questions in the FAQ.

Click on the links or enter keywords in to the FAQ search engine to find the answers to all your Directnic questions.

  1. Domain Name Registration
  2. Domain Name Transfers
  3. Directnic Hosting
  4. Email Services
  5. Domain Management
  6. Billing
  7. Renewals
  8. Account Management
  9. Directnic Privacy
  10. SSL Certificates
  11. Direct DNS
  12. URL Redirection
  13. New TLDs (nTLDs)
  14. Marketplace
  15. DirectnicVPN
Support Ticket System

Contact our support team with the Submit Ticket System.

Please fill out the form below to send your questions or concerns to our customer support specialists. We will promptly respond within 24 - 48 hours and assist with any difficulties using our service. Please login to your account for full ticket system access