• Sign up
  • Log In
  • 0
    Cart
    0 Items in cart Subtotal: $0.00

YOU HAVE QUESTIONS.

We've got answers.

Find the answers you need to commonly asked questions.


What is the difference between the certificates you offer?

The SSL Certificate options that Directnic currently offers are listed on the following page:

https://directnic.com/ssl

If you’re not sure which one to pick then your best option is likely the Basic SSL Certificate. However, the Basic SSL Certificate only covers your domain apex (or root/naked domain name, e.g. example.com) plus your domain’s WWW host (e.g. www.example.com). If you’re looking for an SSL Certificate to cover multiple hosts on a single domain name you will require the Wildcard SSL Certificate. Both of these SSL options are issued in mere minutes.

For an increased boost in conversions and an increase in visitors’ confidence in your brand, you can also consider purchasing a Premium EV SSL Certificate.  Because of the time needed to validate your business this SSL Certificate requires 1-3 days to be issued. The Extended Validation process will include the following:

  • Business Registration – your company must be officially registered with your government
  • Operational Existence – we will look for proof that your organization has existed for more than 3 years. If this is not the case, additional proof will be required (e.g. Dun & Bradstreet listing, etc)
  • Address Authentication - must have a verifiable physical address and business presence in their respective country/state
  • Telephone Verification – we must pull an active telephone number from an acceptable telephone directory in order to complete a verification call with the company (The most popular directories include YellowPages, Hoovers, Scoot.co.uk, Dun and Bradstreet, BBB.org – but other regional telephone directories or industry directories are also acceptable).


Did you find this answer helpful?

Not finding what you need? Suggest a Question for the FAQ

Directnic FAQ Feedback

Please select the topic and type your suggestion in the "Suggestion" field. When you are finished, click the "Submit" button. Suggestions are sent to our editing staff. If you need to contact our support staff, please use the Trouble Ticket System.

Suggestions can not be replied to. Questions regarding your account should be submitted to Directnic customer support via a Trouble Ticket. If you need an answer to your inquiry, please submit a Trouble Ticket to our support staff.