Why is my order being rejected?

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Knowledge Base :: Billing :: Credit Cards

There are a number of different reasons why your payment may be rejected. Please check these common causes for a rejected payment:

Billing address does not match with bank
Credit card information entered incorrectly.
The CVV code for American Express cards is the last 4 digits of the code above the card number on the front of the card.
The CVV code for all other cards is the last three digits of the code in the signature block on the back of the card.

If you are still not able to process your payment, please contact our support staff at support@directnic.com or 877.856.9598 8AM-6PM Central Mon-Fri and we will be happy to assist you further.

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