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YOU HAVE QUESTIONS.

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Find the answers you need to commonly asked questions.


What happens when my SSL certificate expires?

If your certificate expires, viewers of your site will start to receive a validation error when they attempt to make a secure connection to your website. Directnic will notify you via email prior to the certificate’s expiration.

An SSL Certificate renewal is processed as though it were a new order. Please follow the emailed instructions to generate and install your renewal SSL Certificate on your preferred web server.


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Suggestions can not be replied to. Questions regarding your account should be submitted to Directnic customer support via a Trouble Ticket. If you need an answer to your inquiry, please submit a Trouble Ticket to our support staff.