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What is a CNAME record?

A CNAME record is a name that is used to mask the identity of a domain name that leads to the same website. For instance, if there is a server that stores all of your files, you will access it through documents.example.com. Setting up a CNAME would tell the server to point documents.example.com to docs.example.com. Although their names are different, they lead to the same address. 

For example, if you needed www.example.com to resolve to the same A record as example.com , you would create a CNAME record for www.example.com that points to example.com.

Like other DNS records, CNAME records would need to be added at the company that manages your DNS. If you are using Directnic default Nameservers, you can add CNAME records using your DNS Manager:

  1. Log in to your Directnic account
  2. Click on your domain name to get to the Domain Profile Page
  3. Click on the green Manage button beside DNS
  4. Select CNAME from the menu to the left, then enter your CNAME data.

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